Open with thanks, not technique.
Your first words aren’t about training. ‘How was the journey in?’ — and agree with whatever they say. Warmth costs ten seconds.
The lesson
Your first words aren’t about training.
‘How was the journey in?’ — and agree with whatever they say. Warmth costs ten seconds.
“Thank you for coming.”
‘No matter the outcome today, I’d like to show you some things that’ll help.’ Reassurance and value, in one sentence.
They arrived braced to be assessed.
Leading with thanks and a no-strings promise resets the room before the first exercise. You’ve taken the pressure off the outcome.
Most PTs skip straight to the clipboard.
The reset costs nothing and takes ten seconds. Almost nobody does it.
The playbook is free. When you’re ready to put it to work, GainPT runs the business side — bookings, clients and fitness tests in one place.