Support

Frequently asked questions.

Quick answers to the things PTs ask before they sign up.

What is GainPT?

A booking, fitness-testing and nutrition platform for personal trainers: a full booking diary, 47 clinical fitness assessments across 11 categories, done-for-you nutrition planning, and a program builder, all in one subscription. Built for solo PTs and small studios in the UK, US, Canada, Australia and New Zealand.

How much does it cost?

£24.99/month or £249/year, with unlimited clients on every paid plan. There's a free tier too — up to two clients, no card required.

Is my clients' data secure?

Client data is encrypted in transit (TLS) and at rest, with access controls and authentication. As part of running the service — generating reports, providing support, and keeping backups — GainPT's systems can access your data. We don't sell it or share it beyond what's needed to run the platform.

What tests are included?

47 test protocols across 11 categories: body composition, body measurements, posture & movement, functional movement, power & endurance, functional independence (older adult), cardiovascular, strength, flexibility, wearable / daily data, wellbeing.

Where does the normative data come from?

Published research from ACSM Guidelines (11th Ed), WHO, Cooper Institute, and Rikli & Jones Senior Fitness Test Manual.

Can I use it on my phone?

Yes, GainPT is a PWA that works on any device.

What's the fair usage policy?

20 tests per week, which covers even the busiest trainers.

Can I cancel anytime?

Yes, no lock-in contracts.

Is it GDPR compliant?

Yes, you can export or delete all data at any time.

Still have questions? Get in touch.